13-14 NOVEMBER 2019



Jayne Opperman

Managing Director, Head of APAC/EMEA Consumer Technology

Jayne Opperman is the Head of Consumer Bank Technology for Asia and EMEA. With 25 years of technology leadership experience across the financial services industry, Jayne is responsible for refining the technology strategy in APAC and EMEA and driving delivery against the region’s book of work. She will also evolve approaches that accelerate progress on consumer technology’s priorities and work closely with each line of business to ensure our continued success as the region’s Best Digital Bank.

Prior to Citi, Jayne was the General Manager of Business Integration at Westpac, where she developed the capabilities of technology teams to support the business divisions and led the development of divisional roadmaps to support the business target state. By reinforcing a multi-channel strategy, Jayne accelerated the alignment of the banker and customer experiences and drove the integration of common capabilities essential for end-to-end digitization. Jayne’s leadership in the transformation of application development, alignment of operating models across divisions, and the group’s automation agenda allowed the organization to build innovation capabilities and partnerships with FinTech organizations, and dramatically improve customer experiences.

Throughout her career, Jayne has held a variety of roles, most notably the Australia CIO at ANZ, responsible for defining the strategic direction of technology, and the CIO of Retail Banking at Lloyds Banking Group where she led the retail technology integration of over 31 million customer accounts during the Lloyds Halifax merger.

Jayne earned her Bachelor of Science in Business Information Technology, her Master of Science in Information Security from the University of London, and her MBA from London Business School.

In her spare time, Jayne is passionate about running and yoga, and loves to spend quality time with her husband Anton and their 2 children, Ben and Grace.

Special guests & Speakers

Mariya Gabriel

European Commissioner for Digital Economy and Society, European Commission

Mariya Ivanova Gabriel is committed to increasing women’s participation in the digital sector and to create awareness of gender imbalance in panels.

She studied in Bulgarian and French languages at the Plovdiv University "Paisii Hilendarski". She continued her studies at the Institut d'études politiques de Bordeaux (Institute of Political Studies) in Bordeaux (France), where she studied International Relations, History of the European Institutions, Political Sociology and Comparative Politics. In 2003 she obtained her Master’s degree in ‘Comparative Politics and International Relations’ from the Institut d'études politiques de Bordeaux.

Jadwiga Emilewicz

Minister of Entrepreneurship and Technology

Wanda Buk

Deputy Minister of Digitalisation